Help Center
Frequently Asked Questions
Find quick answers to your most common questions.
Orders & Shopping
How do I place an order?+
Select your desired product, click 'Add to Cart,' proceed to checkout, enter your details, and complete payment to place your order.
How will I know my order is confirmed?+
Once your payment is successful, you'll receive a confirmation email with your unique order ID.
Can I cancel my order?+
Yes. You can cancel your order from your account dashboard as long as it hasn't been shipped yet.
Shipping & Delivery
How long does delivery take?+
Delivery usually takes 3–7 business days, depending on your location.
Are there shipping charges?+
Shipping charges depend on your location and order value. Free shipping may be available on select orders.
How can I track my order?+
Once your order is shipped, a tracking link will be available in your account for real-time updates.
Payments
What payment methods do you accept?+
We accept Cash on Delivery (COD), credit/debit cards, UPI, and other digital payment methods.
What happens if my payment fails?+
If money was deducted but your order wasn't confirmed, please allow up to 24 hours for an automatic refund. Contact our support team if you don't receive it.
Returns & Refunds
What is your return policy?+
You can request a return within 72 hours of delivery (subject to eligibility).
How long do refunds take?+
Refunds are processed within 3 business days after approval. The amount typically reflects in your account within 5–7 days, depending on your bank.
What if I receive a damaged product?+
Please contact our support team within 24 hours of delivery with photos of the damaged product and your order ID.
Need More Help?
Still have questions?
If you didn't find what you were looking for, our support team is always here to help.